1. Introduction

At Hairlab, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, store and share your personal data when you use our website and services. By accessing our site and using our services, you agree to the terms of this Privacy Policy.

2. Information we collect

We collect several categories of personal information in order to provide you with our services, including:Contact information: Name, e-mail address and delivery address.Purchase information: Details of products or services purchased, purchase history and preferences.Browsing information: Browser type, operating system, pages visited and other data collected via cookies and similar technologies.Communication information: Content of e-mails, calls or messages exchanged with our customer service.

3. Use of information

The personal information we collect may be used for:Order processing: To manage your orders, deliver products, process payments and provide customer service.Service improvement: To personalize your experience, improve our site and services, and analyze site usage to identify user trends and preferences.Marketing and promotions: To send you special offers, promotions and updates on our products and services, with your prior consent.Legal compliance:To meet legal and regulatory obligations, such as fraud prevention, tax compliance and data security.

4. Sharing information

We share your personal information with third parties only in the following cases:Service providers: We may share your information with third-party service providers who help us run our business, such as payment, delivery, marketing or data processing services. Legal obligations: We may disclose your personal information if required to do so by law, or if we believe in good faith that such disclosure is necessary to comply with legal process, court orders or lawful requests from authorities.Business transfers: In the event of a merger, acquisition, sale of assets or bankruptcy, your personal information may be transferred to a third party involved in the transaction.

5. Cookies and similar technologies

We use cookies and similar technologies to enhance your experience on our site. Cookies are small text files placed on your device to collect browsing information. You can manage your cookie preferences via your browser settings. However, blocking certain cookies may affect the functionality of the site.

6. Data security

We implement technical and organizational security measures to protect your personal information from unauthorized access, disclosure, modification or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data retention

We will retain your personal information for as long as necessary to achieve the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your rights

You have the right to access your personal information, correct it, request its deletion or limit its processing. You may also object to the processing of your information for direct marketing purposes. To exercise these rights, please contact us at support@hairlab.com.

9. We reserve the right to modify this Privacy Policy at any time.

Changes will be posted on this page, with the date of the last update indicated at the top of the policy. We encourage you to visit this page regularly to stay informed of any changes.

10. Contacting us

If you have any questions or concerns about this Privacy Policy or the way we treat your personal information, please contact us at the following address: support@hairlabcompany.com