Introduction
Welcome to Hairlab. These General Terms of Sale (GTS) govern the use of our website and the transactions carried out on it. By using our site and placing an order, you agree to these terms. Please read them carefully.

1. Products and Services
   We offer a range of hair regrowth products. Product descriptions are provided for informational purposes, and we strive to ensure their accuracy. However, we do not guarantee that the descriptions or other content are entirely accurate, complete, or up to date.
2. Orders
   3.1 Order Process
   To place an order, add the desired products to your cart, then follow the instructions to complete your purchase. You will receive a confirmation email once the order is placed.

3.2 Availability
We do our best to keep our products in stock. However, product availability may vary. In case of stock shortages, we will inform you and offer an alternative or a refund.

3.3 Order Cancellation
Orders can be canceled before shipment. If you wish to cancel an order, please contact us as soon as possible. If the order has already been shipped, please refer to our return policy.

1. Pricing and Payment
   4.1 Prices
   All prices are displayed in euros (EUR) and include applicable taxes unless otherwise stated. Shipping costs will be added at checkout.

4.2 Payment
We accept the following payment methods: PayPal, Google Pay, Apple Pay, and Visa or Mastercard credit cards. Payment is required at the time of the order.

4.3 Taxes
Applicable taxes will be calculated and displayed during the payment process. Tax rates may vary depending on your shipping region.

1. Delivery
   5.1 Delivery Times
   We strive to process and ship orders as quickly as possible. Delivery times vary depending on your location and product availability. You will receive an email with tracking information once your order has been shipped.

5.2 Shipping Costs
Shipping costs will be calculated at checkout based on your shipping address and the selected shipping method.

5.3 Customs and Import Fees
For deliveries outside the European Union, the recipient is responsible for customs duties, import taxes, and other charges imposed by local authorities.

1. Returns and Exchanges
   6.1 Return Policy
   You may return unused products in good condition within 30 days of receipt for a full refund. Products must be returned in their original packaging. Return shipping costs are the responsibility of the customer, except in cases of defective products or errors on our part.

6.2 Exchanges
Exchanges are possible subject to product availability. Please contact us to arrange an exchange.

6.3 Refunds
Refunds will be processed through the original payment method. Please note that refunds may take several business days to process.

1. Warranty
   Products sold by Hairlab are covered by the legal warranty of conformity and hidden defects, in accordance with applicable French laws. If a product has a defect or hidden flaw that makes it unfit for its intended use, the Buyer may request repair, replacement, or refund, as per the law.
2. Liability
   We are not liable for indirect, incidental, or consequential damages resulting from the use of our products or website. Our liability is limited to the amount paid for the products concerned.
3. Privacy
   We respect your privacy and handle your personal information in accordance with our Privacy Policy. Please refer to it for more details on how we collect, use, and protect your data.
4. Changes to the GTS
   We reserve the right to modify these General Terms of Sale at any time. Changes will be posted on our website and will take effect upon publication. We encourage you to review these terms regularly.
5. Applicable Law and Jurisdiction
   These General Terms of Sale are governed by the applicable laws of France. Any disputes will be subject to the exclusive jurisdiction of French courts.
6. Contact
   For any questions regarding these General Terms of Sale, please contact us at: support@hairlabcompany.com